Terms of Service for ZetVerify

Effective Date: 16th Feb 2026

1. Introduction

Welcome to ZetVerify (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our platform, including all verification, wallet, and related services.

By creating an account or using ZetVerify, you agree to be bound by these Terms. If you do not agree, you must not use the platform.

2. Description of Service

ZetVerify provides a digital platform that enables users to:

  • Perform identity verification (e.g., NIN, phone verification, face match)
  • Verify business information (e.g., CAC records)
  • Verify tax information (e.g., TIN status)
  • Fund and use a wallet for transactions
  • Access verification results and transaction history

ZetVerify acts as an intermediary platform and relies on third-party service providers for data verification.

3. Eligibility

To use ZetVerify, you must:

  • Be at least 18 years old
  • Provide accurate and complete information
  • Use the platform only for lawful purposes

We reserve the right to suspend or terminate accounts that violate these conditions.

4. User Responsibilities

You agree to:

  • Provide accurate input data for verification
  • Obtain proper consent before verifying another individual’s data
  • Not misuse the platform for fraud, impersonation, or illegal activities
  • Keep your login credentials secure

You are solely responsible for all activities conducted under your account.

5. Consent to Data Processing

By using ZetVerify, you:

  • Consent to the processing of personal and sensitive data (including biometric data where applicable)
  • Confirm that you have authority to submit any third-party data for verification

All data processing is handled in accordance with our Privacy Policy.

6. Wallet and Payments

a. Funding

Users may fund their ZetVerify wallet through approved payment methods.

b. Usage

Wallet balance is used to pay for verification services.

c. Non-Refundable TransactionsAll verification transactions are non-refundable once initiated, including cases where:
  • External providers return errors
  • Input data is incorrect

d. Pricing

We reserve the right to modify pricing at any time, with or without notice.

7. Third-Party Services

ZetVerify integrates with external service providers (e.g., identity verification APIs, payment processors).

We:

  • Do not control third-party systems
  • Do not guarantee their availability, accuracy, or response time

Delays or failures from third-party providers are outside our control.

8. Accuracy of Results

Verification results are sourced from third-party providers and official databases.

ZetVerify:

  • Does not guarantee absolute accuracy
  • Is not liable for errors in external data sources

Users are advised to independently validate critical information where necessary.

9. Prohibited Activities

You agree not to:

  • Use the platform for unlawful surveillance or identity tracking
  • Attempt to reverse-engineer or exploit the system
  • Perform bulk verifications without authorization
  • Upload false, misleading, or unauthorized data

Violation may result in immediate account suspension.

10. Data Security

We implement reasonable security measures to protect user data. However:

  • No system is completely secure
  • Users share data at their own risk

You are responsible for maintaining the confidentiality of your account.

11. Limitation of Liability

To the fullest extent permitted by law, ZetVerify shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits, data, or business opportunities
  • Errors, delays, or failures from third-party providers
  • Decisions made based on verification results

Use of the platform is at your own risk.

12. Indemnification

You agree to indemnify and hold ZetVerify harmless from any claims, damages, or liabilities arising from:

  • Your misuse of the platform
  • Violation of these Terms
  • Unauthorized use of third-party data

13. Suspension and Termination

We reserve the right to:

  • Suspend or terminate accounts at our discretion
  • Restrict access for suspicious or abusive activity

Termination does not eliminate outstanding obligations.

14. Changes to the Service

We may:

  • Modify or discontinue features
  • Introduce new services
  • Update pricing or policies

We are not liable for any modification or discontinuation.

15. Governing Law

These Terms shall be governed by the laws of the Federal Republic of Nigeria.

16. Dispute Resolution

Any disputes arising from the use of ZetVerify shall be resolved:

  • First, through informal negotiation
  • If unresolved, through appropriate Nigerian legal channels

17. Contact Information

For inquiries regarding these Terms:

Email: support@zetverify.com.ng
Company: ZetVerify

18. Entire Agreement

These Terms constitute the entire agreement between you and ZetVerify regarding use of the platform.